Mayor Murray announces appointment of Chief Technology Officer

Michael Mattmiller

Mayor Murray today announced Michael Mattmiller as his appointment for the position of the Director of the Department of Information Technology (DoIT), the City of Seattle’s Chief Technology Officer (CTO).

“The City of Seattle should be a national leader in the use of technology to empower residents and businesses and enhance the delivery of city services,” said Murray. “Michael has demonstrated the knowledge and focus on collaboration and engagement that I believe is necessary to drive technology adoption and make technology work for our city. I look forward to working with him toward our shared vision of an innovative, interconnected city.”

An experienced consultant at PricewaterhouseCoopers and Microsoft, Mattmiller has worked with government agencies and businesses to solve complex systems and technology challenges. His work has spanned technology domains, including software and service development, operations, security, and privacy.

“I’m honored to be joining the City of Seattle and the Department of Information Technology,” said Mattmiller. “The hardworking professionals of DoIT are passionate about using technology to enable the City to serve the people and businesses of Seattle. I look forward to working with DoIT staff to help the Mayor achieve his vision for both city staff and Seattle residents and businesses.”

With the leadership of the new CTO, the City of Seattle will embrace the latest technology trends and deliver effective software and infrastructure solutions to support the ‘city worker of tomorrow,’ expand the city’s digital equity efforts, identify and implement ways to access government and services and unlock innovation within the city.

Mattmiller will start on Monday, June 23 and will make $140,000 annually. The CTO appointment must be confirmed by the Seattle City Council.

The Department of Information Technology has 193 employees and an annual budget of $41.8 million. The department is responsible for the City’s main data center, website, The Seattle Channel, the City’s fiber network, the City’s data and telephone network, the Public Safety Radio network, cable franchises, and technology oversight and planning.

DoIT Plan
Three key objectives and supporting actions


What the community is saying about Michael:

“Michael is an accomplished IT professional and community leader whose industry experience will help build the technology infrastructure to meet the needs of our growing city.”
– Glenn Johnson, Executive Vice President of Information Technology of Alaska Air Group and President of Horizon Air


“Michael is a dedicated leader in our Seattle community. He brings humility and a focus on results to the work he takes on, and I commend the Mayor on his thoughtful choice.”
– Rep. Brady Walkinshaw, 43rd Legislative District.


“His passion for innovation will help Seattle become a leader in civic IT. I look forward to working with Michael to ensure the City continues to enable its technology and startup business communities.”
– Liz Allen Pearce, CEO of the Seattle-based startup LiquidPlanner and a former colleague of Michael’s.

City report highlights how Seattleites use technology

The City of Seattle released new findings on technology access, adoption and interaction by Seattle residents. These findings are based on feedback from 2,600 residents via online and phone surveys and in-person focus groups in multiple languages about their use, concerns, and barriers to using the Internet, social media, cable TV and online government services.

“This data shows that we’re making great strides in technology, but a digital gap still exists between our neighbors,” said Mayor Ed Murray. “We’re already using the data in this report to influence how the City of Seattle interacts with our neighbors and to better target our outreach and engagement strategies.”

City of Seattle expands Find It, Fix It mobile app to include reporting of streetlight outages and illegal dumping

The City of Seattle has announced the addition of two new service request types to the Find It, Fix It app, which offers smartphone users an easy way to report issues such as potholes, graffiti, and abandoned vehicles. With the latest update, app users can now report illegal dumping on public property and damaged streetlights.

The Find It, Fix It app is a scaled-down version of the city’s online service request system and includes geographic awareness to give users a convenient way to alert the City to issues and provides location information that helps City staff respond quickly. To report an issue, users simply snap a photo, add detailed information and hit submit.

“The City is committed to finding efficient and effective ways to serve our customers,” said Murray. “Find It, Fix It takes advantage of ever-evolving technology to offer an easy and practical way for the public to connect with the city and notify us of potential issues.”

The app, available for iPhones and Android phones, originally launched in August 2013 and has been downloaded to 6,350 mobile devices since that time. Users have submitted nearly 6,400 requests through the app.


New Online Public Engagement page aggregates Citywide opportunities for you to share your opinion!

In the spirit of Saturday’s Neighborhood Summit, we are working to find ways we can make it easier for Seattle residents to learn about and participate in public engagement opportunities. Today, we are launching a webpage that aggregates all of the online public engagement opportunities throughout the City government.

The page currently lists opportunities for you to share your opinions on new parking stations, the search for a new Department of Transportation Director, the Department of Emergency Management’s Hazard Mitigation Plan, pedestrian retail areas, the Comcast cable franchise agreement, Seattle Parks Specialized Programs, and Seattle Center’s Public Programs.

We will be updating the page at least once a month with new opportunities to weigh in and you can register your email address to be alerted when those are posted.

We hope you will find this page useful. If you have comments about this new page or have ideas for feature enhancements, let us know by emailing to