IT Vendor Forum: Who Will Be There? What Projects Will They Talk About?

The IT Vendor Forum is just over a week away. We’ve got NEW information available about who will be in attendance and what are some of the projects they will be talking about. This is a chance for technology contractors who are interested in doing business with the City of Seattle and/or King County to come meet with the managers who are responsible for guiding the most important technology projects.

This year’s forum takes place at Seattle City Hall on Thursday, April 26 in the Bertha Knight Landes Room. We’ve broken this year’s event into two identical sessions. Click the hyperlink to register.

A morning session takes place from 9 a.m. to noon (nearly full)

An afternoon session takes place from 1 – 4 p.m. (openings available)

Also, for the first time this year, we are featuring a networking hour in between the two main sessions. Morning session attendees can say after and afternoon session attendees can come before to meet with other contractors and experts in the field.

Below you will find a list of the categories that will be available for you to speak with technology experts on. Please, direct any questions or concerns to Rosalind Brazel, Ram Biyani, and Gina Simmons.

We look forward to seeing you there!

 

City of Seattle

Business Office and Industry Solutions

Provides the business services that enable the successful operation of the department including Budget and Finance, Accounting, Human Resources, Communications, Contracting and Procurement, and Performance Management. Representing this division will be members of the Purchasing and Contracts team listed below.

Who: Rosalind Brazel from the Communications team will be in attendance to speak with graphic designers about upcoming public outreach projects.

Digital/Community Engagement

Develops and supports partnerships, programs, and policies that increase access to digital information and services for all Seattle residents, especially those who are historically underserved. The Cable Office, Civic Technology, Community Technology, Digital Services, Open Data, Privacy Program, and the Seattle Channel.

Who: Director of Digital Services Jim Loter and Michal Perlstein who heads the Digital Services team will attend.

Security, Risk & Compliance

Balance safeguarding the City’s assets, infrastructure, and the information entrusted to the City with the City’s commitment to openness, transparency, equity, and innovation.

Who: Mike Evans and Kevin Murphy will talk about current and projected projects including NIST Cybersecurity Framework, Cloud Security, and Security Orchestration and Automation.

Strategy & Planning and New Tech Trends

Facilitates the strategy for technology in the City, with a heavy emphasis on governance and setting the standard for IT program and project management. This division is breaks down into several teams including Project Management, Portfolio Management, Project Quality, Enterprise Architecture, and Service Management.

Who: Project Portfolio Manager Steve Lavender. His team is working on a Source Control Records Digitization, a Maximo 7.6 Upgrade, and a Drainage Inspection App.

Engineering and Ops/Emergency Communications and Real-time Data Management

Comprised of four teams including Computer System Technology, IT Operations Support, End User Input, and Network and Communications Technologies.

Who: This division will be represented by Division Director Bill Norris, as well as his four managers, Jim Bachesta, Mark Schmidt, Bruce Hills, and Ken Conradi. Some of the projects they are working on include the UC project, currently accepting RFPs. Also, an ADMS project, MDM, Coban, and an SQL server upgrade are in flight.

Applications and Intelligent Operations

Designs, develops, integrates, implements, and supports application solutions in accordance with Citywide architecture and governance.

Who: Tara Duckworth who leads the division, Wil Yuen, Senior Applications Manager over the Shared Platforms team, Debbie Montgomery who oversees the applications team, and Jeffery Stewart who heads the Cross Platform Services. Some of the project technologies used in this division include Tableau, PowerBI, SPO, and Dynamics.

Purchasing/Contracts

Seattle IT’s Contracting and Procurement team, consisting of Ram Biyani, Jeremy Doane, Laura Park, Mike Nowlin, La-Gina Simmons, and Don Berhend manages and administers contracts and authorizes bids, requests for proposals, requests for quotations, and issues contacts. This entire team will be on hand to help interested organizations and companies register to do business with the City of Seattle.

 

King County

King County is looking for innovative solutions to help efficiently transform and modernize the delivery of government services. 

The County is looking for more information and innovative solutions in the following categories:

Industry solutions

Engineering is focused on net new development and innovative solutions especially in the areas of Transportation, Health and Human Services, and Recreation.  DevOps is also an area of focus. King County prefers buy versus build for solutions. Where the County does build their own, the focus is on modular application designs and modern integration methodologies.

  • MOBILITY: Free residents and employees to interact and transact business when and where most appropriate and convenient.
  • DEVOPS: Delivering faster, with increased quality and efficiency, using the latest tools, technology and processes.
  • DATA: Real-time data management is integral and an area of focus. Data areas of focus include: open data portals, geo-spatial attributes, data management and governance. Enterprise architecture and governance are in place.
  • Skills/Products the County is looking for: Transportation Solutions, Health Solutions, Human Services Solutions, any innovative solutions that address challenges facing King County’s wide breadth of agencies and services.

King County Staff in attendance: Aaron Barak – Chief Technology Officer; –   Bill Yock – Chief Data Officer; Dennis Fong – Dev/Ops Manager

Digital / Community Engagement  

Design and Civic Engagement connects with customers in the digital channels they love and live in – whether it’s KingCounty.gov, Facebook, Twitter, LinkedIn and others – while keeping the customer experience personalized and integrated into the King County experience that is familiar to our customers.  Equity is an important factor in ensuring all members of the community are connected to King County and services.

King County Staff Members in attendance: Ruoxi Zhang  /  Nicole Franklin

Cybersecurity, Risk and Compliance

  • IT Security Risk is focused on IT security risk and compliance, digital forensics and business continuity.
  • IT SECURITY RISK: ISRC identifies risks through IT security risk assessments, IT security audits and penetration testing. We work across King County departments to address Information Security risks and ensure regulatory compliance for HIPAA, PCI and CJIS.
  • DIGITAL FORENSICS: Forensics perform internal digital investigations and facilitate outsourced digital investigations within the King County offices.
  • BUSINESS CONTINUITY: IT Enterprise Business Continuity Program, planning and preparation to ensure Essential Services can continue to operate in the event of a natural or man-made disaster. This program Includes contingency planning, recovery, and resiliency.

King County staff in attendance: Elise McConnell

Vendor Skills/Products we are looking for at the Vendor Forum:

  • Basic on-line security training for all King County employees. In addition to basic Security training, we will be looking for HIPAA, PCI and CJIS on-line training modules.
  • IT audit tools and services for PCI, HIPAA, CJIS, other general audit.
  • Penetration testing for web-based applications, new IT implementations
  • IT security risk management tools and frameworks
  • Business continuity
  • Digital forensics tools and services
  • New Technology Trends
  • Innovation Center of Excellence is focused utilizing emerging technology to pilot in King County to solve current business problems.  There are currently 8 pilots underway.
  • Skills/Products the County is looking for include: IoT, AI and Machine Learning, Augmented/Mixed/Virtual Reality, Conversational Platforms, Drones.

King County staff in attendance: John Klein, Bob Potts, Darrel Hunt, Tommy Lee, Sandra Valdivia – Platform Services Manager

Engineering and Operations

Infrastructure engineering designs and architects new technology solutions. Responsible for IT strategy, standards, and roadmaps. Production Operations is focused on the delivery of compute platform environments, with monitoring and management of hardware and system software configurations, deployment, network management, and storage.

King County staff in attendance: Temujin Baker – Infrastructure Engineering Service Owner / Manager / Manager

Applications

Modernizing legacy systems or implementing new applications into a cloud environment is the focus.  The approach taken emphasizes the use of next-generation technology, focus on customer experience and acceleration of business outcomes.

  • MODERNIZATION: Modernization includes streamlining business processes, interfaces, systems and functionality to deliver quality and speed. Services include convert old programming language code to modern programming languages such as C# or Java for easier & less costly maintenance.
  • MICROSERVICES: Microservices and support for containers to deliver digital interfaces to connect applications and platforms.
  • TESTING AND DIGITAL ASSURANCE: Software quality assurance end to end testing enables release of secure, quality applications quickly and cost effectively, ensuring our King County customers enjoy a great experience from the first time they use the application. Performance testing is critical to ensure success.

King County staff in attendance: Stephen Heard – Software Engineering Manager; Brent Veenstra – Manager of Cloud/Mobile Development; Michael Tu – Software Quality Assurance Manager; Wyatt Yee – Application Development Manager

 

Seattle’s Civic User Testing Group Engages Residents to Provide Feedback on City Technology Tools

Seattle residents rely on government and nonprofit websites and apps to access key information and resources, like utility accounts, housing assistance, permits, and library services. But they don’t always get the chance to provide feedback on that technology and how useful – and usable – it is for them.

Seattle’s new Civic User Testing Group (CUTGroup) aims to involve residents in the creation of technology that’s designed for public use, giving residents a voice and a chance to gain technology experience, while helping developers of this technology make it more effective. Given the growing prominence of online platforms in daily activities, technology design has become a key opportunity to address principles of inclusivity, diversity and equity.

The CUTGroup is a partnership between the City of Seattle Information Technology Department; the University of Washington iSchool; and the civic technology community group Open Seattle. It’s modeled after similar programs in Miami, Chicago and Detroit, and supports the City’s Digital Equity Initiative, which works to ensure that all residents have the opportunities and skills to participate in digital activities.

To join the CUTGroup, you just need to be a resident of Seattle — no technology experience or device ownership is required. Residents can fill out a brief form on the CUTGroup website and will be notified when a new testing opportunity is available. Test sessions will be up to an hour long and run by user experience researchers in a small-group setting. Each participant will receive a $20 Visa gift card per session.

Funding for the CUTGroup is provided by the City of Seattle Information Technology Department and will provide support for up to four test sessions for four different civic websites and apps this spring.

In order to form a diverse group of resident testers that is inclusive of all of Seattle’s communities, we’re looking for organizations interested in serving as Community Partners to help spread the word. As a partner, you can help ensure that your community is represented in the feedback provided to developers creating technology for public use, and your organization will be featured on the CUTGroup website and in each published report from our test sessions. For more information about becoming a Community Partner, please email seattle.cutgroup@gmail.com.

Learn more about the Civic User Testing Group on our website.

Seattle City Light Begins Advanced Metering Upgrade

SEATTLE – Seattle City Light began upgrading existing electricity meters today with advanced meters that will enhance services for customers and help the publicly owned utility operate more efficiently.

Senior Customer Service Representative Joanna Perley does a quality assurance check on a newly-installed advanced meter.

“Today’s installation is a big step toward modernizing the service Seattle City Light provides its customers,” City Light Customer Care Director Kelly Enright said. “Upgrading our metering technology will put more power into our customers’ hands so they can better manage their energy use and it will empower our employees to provide even better service.”

City Light will replace more than 420,000 meters across its service territory by the end of 2018.

The new meters will provide more accurate billing by eliminating the estimated reads currently used to generate a bill when a meter reader is unable to access a customer’s meter or complete a route. Once the Advanced Metering data is connected to other utility computer systems, power outages will be reported automatically and customers will be able to access their energy use information online. The new meters also create opportunities for additional enhancements in the future, such as account balance alerts, monthly billing and optional time-of-use rates to support electric vehicle charging.

“Advanced Metering will be good for the environment too,” Enright said. “Eliminating the need to send a meter reader to your home or business cuts out 200,000 miles of driving and 72 tons of carbon emissions.”

There is no charge for a customer to receive an advanced meter. City Light will provide three notifications before exchanging an existing meter with an advanced meter. A letter will be sent about six weeks ahead of the exchange. A post card will be sent about two weeks before the exchange. And an automated phone call will be made one to three days before the installation.

Customers who do not wish to participate in Advanced Metering can opt out of the program. Fees will apply. For more information, visit www.seattle.gov/light/meters.

www.seattle.gov/light

City of Seattle Signs Net Neutrality Letter and Joins Other Cities in Protest

Today, Mayor Ed Murray joined mayors of Boston, New York and San Francisco in sending a letter to Federal Communications Commission (FCC) Chairman Ajit Pai, encouraging him to keep the internet open. The letter articulates net neutrality rules and recognizes the importance of maintaining a level playing field for all internet content to be enjoyed by all users, regardless of their internet provider.  This letter is part of the Day of Action to Save Net Neutrality.

“Individuals should be free to access the Internet without discriminatory practices applied to services and websites,” said Mayor Murray. “I encourage everyone to speak up and let the FCC know these rules should be kept in place. This is about equity and the ability for everyone to access the internet.”

In February 2015, the FCC ruled in favor of net neutrality by reclassifying broadband as a common carrier under Title II of the Communications Act of 1934. Those rules went into effect in June of 2015. Now, the FCC is taking comment from the public until August 16, 2017 on a possible repeal of net neutrality.

“The fight for strong net neutrality protections is important for the internet to remain a space for creativity, innovation and free speech,” said City of Seattle Chief Technology Officer Michael Mattmiller. “Seattle joins a long list of cities and organizations that are championing a stand against a potential heavy-handed approach to Internet rules by the FCC.”

The FCC has already received nearly 5 million comments from the public. The City of Seattle encourages residents to comment, call or email the FCC and tell them to keep net neutrality.

FCC Contact Information:

To learn more about the City of Seattle’s Day of Action to Save Net Neutrality, visit www.seattle.gov/netneutrality.

 

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