We’re Updating Our Permitting System in Early 2017

We’re replacing our current permitting system, Hansen, with new software called Accela. It will be easier to use than the permit portal we have now! In early 2017, the Seattle Services Portal will allow you to:

  • Apply for a permit, access project updates, pay fees, research property information, check the status of a complaint, find Rental Registration info, schedule inspections, and more all in one place
  • Access the information on your smartphone
  • Select project sites from a map, as well as with an address, when applying for permits
  • Pay fees more easily, with the ability to pay all outstanding City of Seattle fees all at once

We’ll keep you updated on all the upcoming changes and information that you’ll need to know. For instance, you’ll probably have to reset your password in the new Seattle Services Portal. We’re going to publish several how-to guides which will be available on our website. Don’t miss our overview sessions to learn how to use the new portal! Be sure to check our website for upcoming meeting dates.