This week technicians from the Management Information Services (MIS) Department will be upgrading our dispatch software for our Computer Aided Dispatch (CAD) system. During the upgrade, the Seattle Fire Department’s Real-Time 911 Dispatch System will be taken offline for three straight days:
Monday, May 19th, 2014 from 09:00 a.m. to 5 p.m.
Tuesday May 20th 2014 from 9:00 a.m. to 3 p.m.
Wednesday May 21st from 9:00 a.m. to 1 p.m.
This system interruption will not affect emergency response dispatching for the Fire Department.