Seattle City Light Saves Customers $4.6 Million with Efficiency Program

Seattle City Light announced today that its home energy reports program has saved customers $4.6 million on their energy bills since the program started in 2009. Seattle City Light customers have also saved over 50 million kilowatt-hours through this program, enough energy to take nearly 5,000 homes in Seattle off the grid for a year.

“Seattle City Light is customer-owned and has a long history of providing meaningful efficiency programs, as well as reliable information about efficiency, so customers view the information in the Home Energy Reports as helpful advice from a trusted source,” said Lars Henrikson, Senior Planning and Development Specialist at Seattle City Light.

Deployed by cloud software provider Opower, the home energy reports program provides customers with actionable and personal insights into their daily energy usage, empowering customers to take steps to reduce energy consumption and save on monthly bills. These reports also allow customers to compare their energy usage against the energy usage of their neighbors, using an anonymous comparison against approximately 100 similar sized and equipped homes in the area.

The program also includes a web portal that allows customers to login online to access personalized information about their energy usage based on characteristics of their home. Customers can also track how their energy use changes over time and across seasons, and can also see how energy usage varies by appliance.

A report by the independent evaluation firm DNV-GL revealed that the savings results from this program have improved year after year. The savings generated by this program also exceed the national average for this program. Seattle households are now saving an average of 3.5 percent on their electric bills, while the majority of savings results lie in the range of 1.5 – 2.5 percent.

About Seattle City Light:

Seattle City Light is the 10th largest public electric utility in the United States. It has some of the lowest cost customer rates of any urban utility, providing reliable, renewable and environmentally responsible power to about 750,000 Seattle area residents. City Light has been greenhouse gas neutral since 2005, the first electric utility in the nation to achieve that distinction.

About Opower: Working with 95+ utility partners and serving 50+ million homes and businesses across 9 countries, Opower is a leading provider of cloud-based software to the utility industry, and is transforming the way utilities relate to their customers. By combining data management, insightful analytics, and behavioral science, Opower’s customer engagement platform positions utilities as trusted energy advisors to the customers they serve. Founded in 2007 and listed on the NYSE as OPWR, Opower is headquartered in Arlington, Virginia, with offices in San Francisco, London, Singapore and Tokyo. Opower’s technology platform analyzes more than 300 billion meter reads to deliver its services, and has created enough energy savings through behavior change to power all the homes in a city of 1 million people for a year. For more information, please visit and follow us on Twitter at @Opower.