City Light Launches New Electrical Service Request Application

The new web application will streamline the submittal process for customers.

Seattle City Light is launching a new Electrical Service Request Application website. The new web-based system will allow for electronic processing of the more than 6,000 electrical service requests that are submitted to the utility each year.

The website will help users easily navigate through the online application for requesting new or upgraded electric services.  Additional instructions and resources will also be provided on the website to assist customers with the application. The new website will allow for faster processing times and instant online communication with City Light’s Customer Care division. Commercial customers will still need to submit paper drawings with their application.

To access the online electrical service request application, visit www.seattle.gov/light/electricservice/application.asp

Seattle City Light is the 10th largest public electric utility in the United States. It has some of the lowest cost customer rates of any urban utility, providing reliable, renewable and environmentally responsible power to about 750,000 Seattle area residents. City Light has been greenhouse gas neutral since 2005, the first electric utility in the nation to achieve that distinction.

City Light To Replace Aging Utility Poles in Parts of Seattle and Burien

Seattle City Light is planning to replace aging utility poles in parts of Seattle and Burien to help improve and upgrade the electrical reliability in parts of the service territory. The installation of new poles, wire and equipment relocation is an important investment in infrastructure.

Starting Monday, February 22, Seattle City Light’s contractor, Magnum Power LLC, will be installing new utility poles, relocating wires to the new pole and replacing aging equipment in the Bitter Lake and Greenwood neighborhoods. Work hours are scheduled from Mondays to Thursdays, 7 a.m. to 5 p.m.

Please see the maps below for approximate construction work areas.

The new poles will be placed alongside pre-existing poles. They will meet standard heights and widths required for overhead power line construction. This may mean that poles in the area will be slightly taller and approximately two inches wider than existing poles.

Maintenance power outages are required for this work. Crews will place a door hanger or make personal contact within 48 to 72 hours of the outage date. The notification will specify the date, time and duration of the outage.

Once the electrical equipment is relocated, it will be a few months before the other companies with utilities on the poles transfer their equipment and wiring. City Light will monitor the situation to ensure that old utility poles are removed in a timely matter.

For more information, customers can contact William Chin, Senior Capital Projects Coordinator at (206) 684-7977 or william.chin@seattle.gov.

Visit our construction website for the latest updates on this project: http://www.seattle.gov/light/atwork/release.asp?RN=356

Seattle City Light Sponsors Green Lake Pathway of Lights

Seattle City Light is proud to sponsor the 2015 Green Lake Pathway of Lights event Dec. 12 from 4:30 to 7:30 p.m. This free event is hosted by Seattle Parks and Recreation, and will feature an impressive show of luminaries along the Green Lake pathway.

Enjoy refreshments and music performed by local Seattle schools and artists. Attendees are encouraged to bring candles and lights to add to this amazing ambiance. In addition, volunteers will be collecting food donations to benefit the local food bank. Please see the map below for more information regarding donation box locations.

For more information about this event, please visit: https://www.facebook.com/GreenLakePathwayofLights/

City Light Plans Silicone Cable Injection In Parts of Service Territory

Seattle City Light will start another project this October to enhance the reliability and extend the life of aging underground electrical cables in parts of Shoreline, Lake Forest Park and Seattle by injecting them with silicone.

City Light’s contractor, Novinium, will test and where possible, inject underground cables with silicone to fill cracks in the cable insulation to prevent outages. This work will extend the life of the cable for an additional 25 years and improve electrical reliability. If cables are not suited for injection, they will be replaced at a later time.

Please refer to the construction notification fliers for approximate construction areas:

This project is expected to start in early-to-mid October 2015 and extend for approximately six weeks. Work hours are scheduled for Monday to Friday, from 8:30 a.m. to 4:30 p.m. During construction, customers should expect some traffic and parking impacts in the immediate area. Crews will be careful to try and maintain access to driveways.

Several maintenance outages are required for this work. Affected customers will be notified the Thursday before the following week’s outage. The outage date and time will be specified on the notification.

Past cable injection projects in neighborhoods such as Sandpoint, Queen Anne and Delridge have succeeded in extending the lifespan of aging cables and improving reliability at a lower cost than replacement. A 2011 cost comparison showed that the average cost of cable injection was $25, compared to $248 for cable replacement.

Customers can contact the following Electrical Service Representatives for more information:

For more information, please visit our construction website: http://www.seattle.gov/light/atwork/release.asp?RN=340

Crews Restore Power to Most Customers Affected By Storm

Seattle City Light crews continue to work around the clock to restore service to customers affected by Saturday’s windstorm. At the peak of the storm, 58,000 customers were without power. By comparison, approximately 1,600 customers were out of power this afternoon.

In City Light’s service territory, the north end was the largest hit area, especially Lake Forest Park. This area experienced widespread damage from fallen trees, branches, leaves and other debris.

Crews restored power to the main feeder lines that provide power to thousands of customers and are now focused on the smaller power lines (lateral) that carry electricity to several hundreds of people at a time. This is often the most time consuming and more detailed work.

Seattle City Light expects storm-related outages to be fully restored by mid-day on Tuesday, Sept. 1.

To stay informed on the latest outage information, please visit: www.seattle.gov/light/sysstat.

Seattle City Light is the 10th largest public electric utility in the United States. It has some of the lowest cost customer rates of any urban utility, providing reliable, renewable and environmentally responsible power to nearly 1 million Seattle area residents. City Light has been greenhouse gas neutral since 2005, the first electric utility in the nation to achieve that distinction.