New Permit System Launches on April 30

SDCI will launch new permitting software on April 30, 2018. All permitting, licensing, inspections, and complaints functions will be available in the new system as of that date. Some preliminary application activities will be affected prior to that date as we prepare to move data to the new system. We will temporarily stop accepting inspection request services on Friday, April 27 at 12:00 p.m. We expect to begin accepting inspection requests in the new system at 10:00 a.m. on Monday April 30.  The deadline to request inspections to be conducted on Monday, April 30 is Friday, April 27 at 12:00 p.m.  Pre-application submittals, exemption requests (ECA or Shoreline), grading season extensions, permit renewals and permit revisions must be submitted prior to 4:00 p.m. on Thursday, April 26.

If you are a regular or occasional applicant, an interested member of the public, a city employee who interacts with the system regularly or someone who uses the data SDCI produces, the articles in the Seattle Services Portal Help Center will provide you with useful information about applying for permits, scheduling inspections, searching for information and more. SDCI will offer public orientation sessions sometime after we launch the new system.

If you are currently a regular applicant who uses our Project Portal, SDCI will convert your account for use in the new Seattle Services Portal (SSP). You’ll receive an email as soon as we launch with your new account information and instructions on how to reset your password. Your projects will appear in your portal view using same the number as in the previous system, with a couple of important differences. A two-letter suffix will be appended to the project number to identify the type of application the number refers to, e.g. EL for an electrical permit, LU for a Master Use permit, CN for a construction permit. Phased permit applications will now be tracked under a single number for all phases. Contact your phased permit coordinator for more information about your phased project.

If you have saved links to applications you use regularly, don’t worry. When you click on them, a new link to that function will be provided with additional links to pertinent Help Center documents.

Our new system is 100 percent electronic, which means that customers will submit applications and plans via the Seattle Services Portal. This includes Subject-to-Field-Inspection (STFI) Construction, Sign, and Conveyance permits. Currently STFI permits are available over the counter in our office with same day service. Our goal is to continue this same level of service for applications submitted online by noon on any day, with the added convenience of eliminating a trip downtown. For those requiring additional assistance, we will continue to accept STFI applications on a walk-in basis after launch, with more coaches available to help in completing applications electronically in our office.

Read our Frequently Asked Questions for more information about the system.