Get Ready for a New Permit System

SDCI will launch new permitting software in early 2018. All permitting, licensing, inspections, and complaints functions will be available in the new system. Our new system will affect applicants, interested members of the public, city employees who interacts with our system, and anybody who uses SDCI data. We have several articles in our Help Center that will help you navigate the new system to apply for permits, schedule inspections, search for information, and more.

If you are a current applicant who uses our Project Portal, SDCI will convert your account to the new Seattle Services Portal. You’ll receive an email closer to the launch date with your new account information and instructions on how to reset your password.

Our new system is 100 percent electronic, which means that customers will submit all applications and plans via the Seattle Services Portal. This includes Subject-to-Field-Inspection (STFI) permits, which are currently available over the counter in our office with same day service. Our goal is to continue this same level of service for applications submitted online, with the added convenience of eliminating a trip downtown. We will continue to accept STFI applications on a walk-in basis for a short period of time after we launch the new system. More coaches will be available to help you complete applications electronically in our office.

Stay tuned for a follow-up announcement with launch dates and other important information. You may also check our website for more information.